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UI Wallet: Connection is randomly interrupted when connected to remote node. #567

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jurijakimuk opened this issue Mar 26, 2019 · 6 comments
Closed

UI Wallet: Connection is randomly interrupted when connected to remote node. #567

jurijakimuk opened this issue Mar 26, 2019 · 6 comments
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@jurijakimuk
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bug Something isn't working TestQuality ux ux/ui issues or inconsistencies
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Bright Boson 2.1

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@jurijakimuk
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jurijakimuk commented Mar 26, 2019 •
edited

Bug description
The connection is randomly interrupted when connected to remote node. This is seen mostly with eu nodes. The connection is restored in a few seconds after it's lost.

To Reproduce

  1. Install and start setting up UI Wallet.
  2. Choose "connect to a random node" and proceed.
  3. Follow the Connection Indicator status while the app is running.

Current behaviour
The connection is lost from time to time.

Expected behaviour
The connection is on all the time.

Build testnet, 4721
@jurijakimuk jurijakimuk added bug Something isn't working ux ux/ui issues or inconsistencies labels Mar 26, 2019
@jurijakimuk jurijakimuk added this to To do in Bright Boson 2.1 via automation Mar 26, 2019
@jurijakimuk
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jurijakimuk commented Mar 29, 2019 •
edited

Seen also with the ap node ap-nodes.testnet.beam.mw:8100 on testnet, 4731

@gingervik
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Created by TestQuality - Linked to TestQuality.com defect D5. Do not remove or edit. D5

@gingervik gingervik changed the title UI Wallet: Connection is randomly interrupted when connected to remote node. UI Wallet: Connection is randomly interrupted when connected to remote node. [D5] Mar 29, 2019
@gingervik gingervik changed the title UI Wallet: Connection is randomly interrupted when connected to remote node. [D5] UI Wallet: Connection is randomly interrupted when connected to remote node. Mar 29, 2019
@anatolse anatolse assigned Aleksandr-Starun and unassigned anatolse Apr 8, 2019
@jurijakimuk
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jurijakimuk commented Apr 8, 2019 •
edited

beam_ui_19_04_08_16_03_53.log
@Aleksandr-Starun Please find the log attached.

@jurijakimuk
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jurijakimuk commented Apr 8, 2019 •
edited

@Aleksandr-Starun Attaching a zipped video of the issue and the new log file. The issue appears at 3:05 in the video.
connection error.zip
beam_ui_19_04_08_16_11_54.log

@Aleksandr-Starun
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It looks like something is wrong with the work of load balancer. Please check directly connection with the nodes, for example with eu-node03.testnet.beam.mw:8100.

@gingervik gingervik moved this from To do to Done in Bright Boson 2.1 Apr 11, 2019
@jurijakimuk
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jurijakimuk commented Apr 17, 2019 •
edited

Load balancer issue. Being fixed by the devops.

Bright Boson 2.1 automation moved this from Done to Tested Apr 17, 2019
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@anatolse @Aleksandr-Starun @gingervik @jurijakimuk