The conversational AI landscape is divided into categories:
Frameworks - these are companies with conversational AI systems, sometimes designed for use in a specific industry (e.g. restaurants), sometimes deployable across multiple industries, sometimes designed for hardware or edge processing, or sometimes used in other contexts.
Critically, there is no distinction made between companies based on voice/chat/text modality of input or output, as over the long term, every company will have to use each one. Also, note the term "conversational AI" is a catch-all for any and all companies and organizations working with associated technology involving any of these modalities.
Big Tech - largest companies in the world, often with their own end-to-end CAI systems
Open Source - companies and organizations with conversational AI components or systems designed for community access and iteration
Advocacy - companies and organizations promoting conversational AI, either through collective representation (e.g. trade associations), promotion to clients (e.g. marketing agencies), or other tangential organizations for whom conversational AI is an important part of their products or services
Data - companies working to provide training data necessary to power conversational AI or other related services
Generative AI - companies working with synthetic media / generative AI involving conversational approaches and/or voice technology
ASR + NLP/NLU - companies working to provide various speech-to-text services, including companies taking speech input and deriving insights and analysis
Testing - companies involved in testing various aspects within the conversational AI universe
Sonic Identity - companies involved in refining the branding of audio around the core technology of conversational AI
Security - companies involved in biometric authentication or other associated technologies designed to make conversational AI more secure for both consumer and enterprise use
List of conversational AI companies, in alphabetical order
Thanks for sharing and spreading the love for Voice and Language technologies Bradley Metrock. I really appreciate the inclusion of M47 Labs. Happy to be on the radar :-)
This is awesome Bradley Metrock! Thanks for pulling this together. I’d love to see Resonance Sonic Branding on the Sonic ID list. They are doing some fabulous work down in the APAC region.
Regional Director @ Medallia | MBA, CCaaS
1ygreat job Bradley Metrock, impressive list and its very dynamic, I hope you can keep it updated!
Thanks for sharing and spreading the love for Voice and Language technologies Bradley Metrock. I really appreciate the inclusion of M47 Labs. Happy to be on the radar :-)
Leadership | Aerospace | Software
1yAmazing list, though I was surprised not to see Sprinklr in it.
Voice Casting Director | Audio Post Producer | Women in Voice ANZ Ambassador
1yThis is awesome Bradley Metrock! Thanks for pulling this together. I’d love to see Resonance Sonic Branding on the Sonic ID list. They are doing some fabulous work down in the APAC region.